I have used our local cleaning service for many years. However, I can say that I have been so unhappy with the cleaning they have done. I kept giving them the benefit of the doubt, but this company was sending a new worker out each time, and none of them was familiar with my house. They were constantly late and I had just had it. While browsing Google one night, I saw an ad for Handy housecleaning that was on my smartphone. I thought I was seeing things because now you can schedule your house cleaning services on your phones. I downloaded the app just to see what it was all about.
Itunes’ Handy is a cleaning company based out of California by a man named Weina Scott. The company was started back in 2012, so they are rather new. I entered some information like the amount of bedrooms and bathrooms I had, and then I put my phone number in and requested a quote. Within a few hours, I had a call from a lady in customer service. It appears that their customer service department is open 24/7. This is something that you just don’t normally see with other cleaning companies. She was so friendly and explained the whole basis of their services to me. They are in 28 cities across the country, and one of them happens to be my Texas town. She scheduled a service call for the following week and told me the name of the person who would be in contact with me. She also said that I would receive a message on my cell phone when the person was about an hour away. This would allow me to let them in or make arrangements for a key.
I waited that Tuesday for a text and sure enough, like promised it came in at around an hour before hand. Jennifer was the clerk they sent to my home, and she was as bubbly as they come. She was super friendly and knew exactly how to come in and get started. It’s a big house, so they told me it would take her about 3-4 hours of time. I went to another wing of the house and let her do her thing. When I came back out, I found that Jennifer had found some candles I had and other scents in the house. She lit them for me and had my home smelling like fresh baking cake from the candles. I thought it was a bold move, but she told me she could tell I liked that kind of stuff so she took the liberty. I loved that she took the initiative and did things that I usually love but don’t have time to do myself.
I can schedule my next appointment and rave about my cleaning lady. I still have Jennifer and she still makes my house smell great whenever she comes through. She’s like one of the family now.