As a corrections officer in a dangerous and crowded jail, I welcome any resources that can help to make my time inside the jail safer. We already have many scanning devices we use to check inmates and visitors for contraband, as well as drug-sniffing dogs we take to our surprise cell inspections. Any time we can take contraband out of the hands of these inmates is a good day.
Even with those daily efforts, we still discover things that should not be inside the jail. Adding more officers does not solve the problem, so my superiors ordered Securus Technologies to install a call monitoring system we could use to listen to the inmates making calls more intently. We had a dated system that was effective, we had no idea how much different the new call monitoring system would be.
Currently, this LBS software system is installed in over two thousand prison systems, and it has been effective at making those facilities safer. The CEO of Securus Technologies, Richard Smith, says his team of employees are dedicated to the single objective of making the world safe. That is exactly why we partnered with this company, to make our prison one of the safest for inmates, officers, and visitors.
Once my team understood all the complexities of the LBS software, we began to pick up chatter on day one that revealed a side of the jail we were not seeing. One call revealed how an inmate planned on hiding his drugs in the yard to avoid having it be connected to him. We discovered where one inmate was hiding weapons he was making from things he took from the cafeteria. One call even helped us to locate an inmate selling his mother’s prescription drugs so he could raise money to use inside of the commissary.